Privacy Policy

1. Who we are

Unitia Immigration Consulting Inc. (“Unitia,” “we,” “I”) is a CICC-licensed Canadian immigration consulting firm based in Toronto, Ontario. The principal RCIC operates under licence number R[XXXXXX] with the College of Immigration and Citizenship Consultants (CICC). You can verify our licensure at the CICC public register.

2. Information we collect

To provide immigration counsel and prepare applications to IRCC, we collect:

• Identification information: name, date of birth, citizenship, passport details, addresses, contact information.
• Immigration history: prior applications, refusals, work and study history, family relationships.
• Supporting documentation: educational credentials, employment records, financial documents, medical and police clearances as required for specific applications.
• Communications: correspondence with you by email, WhatsApp, phone, or in-person consultation notes.
• Payment information: processed by our payment provider; we do not store full credit card numbers.

3. How we use your information

We use your personal information only for the following purposes:

• Providing immigration consulting services under a written retainer agreement.
• Preparing and submitting applications to IRCC, ESDC, CBSA, and provincial immigration authorities on your behalf.
• Communicating with you about your file, scheduling consultations, and responding to inquiries.
• Meeting our obligations under the CICC Code of Professional Conduct, including record retention requirements.
• Compliance with applicable Canadian law (PIPEDA, Income Tax Act, anti-money-laundering legislation).

4. Disclosure to third parties

We do not sell or trade your information. We disclose your personal information only:

• To IRCC and other government agencies as required to file your application.
• To network RCIC colleagues only when their involvement on your file is necessary and disclosed to you in writing in advance, with their CICC registration number.
• To service providers (cloud document storage, payment processing, accounting) who are contractually bound to protect your information.
• When required by law (court order, regulatory request, statutory disclosure obligation).

5. Data storage and security

Your information is stored on encrypted servers located in Canada, with industry-standard security measures including encryption at rest and in transit, access controls limited to authorized personnel, and regular security audits.

6. Retention

The CICC Code of Professional Conduct requires that we retain client files for a minimum of 6 years from the date of last activity on the file. After that period, we may securely destroy files unless you request earlier destruction or longer retention.

7. Your rights

Under PIPEDA, you have the right to:

• Access your personal information held by us.
• Request correction of inaccurate information.
• Withdraw consent to certain uses (note: this may make it impossible to continue providing services).
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe we have mishandled your information.

8. Cookies and analytics

Our website uses minimal cookies for essential functionality. If we use analytics services (such as Google Analytics), this will be disclosed via a cookie consent banner.

9. International transfers

For clients filing immigration applications, certain information will necessarily be transmitted to IRCC and may be accessed by Canadian missions abroad in connection with your application. This is inherent to the immigration process.

10. Contact us about privacy

To exercise any of your rights, or to ask questions about this policy, contact us at privacy@unitiaimmigration.com.

Note for deployment: this Privacy Policy is a template based on PIPEDA and CICC professional conduct standards. It must be reviewed by qualified Canadian privacy counsel and customized for the specific data practices of Unitia Immigration before publication. Replace bracketed placeholders, set last-updated date, and add specific service-provider disclosures as applicable.